Privacy Policy
Privacy Policy
Effective Date: February 15, 2024
Welcome to my website, Translationsland.com by Ekaterina Markova, your trusted partner for professional translation services. I am committed to protecting the privacy and security of my clients' information. This Privacy Policy outlines the types of information I collect, how I use it, and the measures we take to protect your personal data in compliance with the General Data Protection Regulation (GDPR).
Consent
By actively providing your personal data through this website and connected Google forms, you consent to its processing as outlined in this Privacy Policy. If you do not agree, please refrain from providing your data or using my services.
Information Collected
I collect information to provide and improve our translation services. This includes:
Personal Identification Information: Name, email address, phone number, and other contact details you provide when requesting for my services or making inquiries.
Documents for Translation: I may receive and store documents you submit for translation, which may contain personal or sensitive information.
Usage Data: Information on how you access and use my website, including your IP address, browser type, and behavior on my website.
Legal Basis for Processing
The legal basis for collecting and processing your personal data includes:
Your consent (Article 6(1)(a) GDPR);
The necessity to perform contractual obligations (Article 6(1)(b) GDPR);
Compliance with legal obligations (Article 6(1)(c) GDPR).
How Your Information Used
Your information is used to:
Provide, operate, and maintain my translation services, including machine-translation post-editing, proofreading, and quality assurance.
Personalize your experience and cater to your individual needs.
Improve my website, services, and customer support.
Communicate with you, respond to inquiries, and offer support.
Process transactions and manage customer accounts.
Comply with legal obligations, including data protection and intellectual property laws.
Data Protection
As a professional committed to maintaining the confidentiality and security of all client information, I adhere to the following principles of data protection:
I. Safeguarding Confidential Information
Content Security: I take comprehensive measures to prevent unauthorized access to confidential project files and content.
No Discussion Policy: I do not discuss project-related confidential information with unauthorized parties.
II. File Handling and Storage
File Deletion: I delete project files upon completion of work or upon request.
No Paper Copies: I do not create paper copies of project files, or I agree to shred them upon project completion.
Encrypted File Storage: All files are stored in encrypted form to ensure their security.
Password-Protected Folders: File folders are secured with strong passwords for added protection.
Dedicated Folders: I maintain separate file folders for each client to avoid any mix-up of confidential information.
Remote Backup: I have a secure regimen for backing up files remotely during projects, available upon request.
Archiving: I maintain copies of project files post-completion following a secure regimen, also available upon request.
III. Data Transfer Security
Encrypted File Transfer: All file transfers are conducted in encrypted formats.
No Cloud Storage: I store content only locally on my own devices and do not use cloud-based solutions for confidential files.
Encrypted Email Communication: I use email accounts with end-to-end encryption for secure communication and file exchange.
VPN Usage: I use an encrypted VPN for secure file transfers when required.
IV. Use of Translation Resources
Confidential TM/MT Usage: Content from one client is not used to update translation memories or train machine translation systems for other clients.
TM/MT Deletion: Translation memories, glossaries, or machine translation systems created for a project are destroyed upon project completion if requested.
No Unauthorized Sampling: Samples from completed translations are only used in portfolios or marketing with client permission.
V. Collaboration and Sharing
Confidential Collaboration: When seeking assistance, I ensure no confidential information is disclosed to third parties.
No Term Discussions: If required, I agree not to seek external assistance on term selection or similar aspects.
No TM/MT Sharing: Translation memories and machine translation training data are not shared with other professionals or third parties.
VI. Office and Equipment Security
Dedicated Office: I work from a private, dedicated home office that is in a separate room and used exclusively by me.
Secure Computer Use: I use a dedicated, password-protected computer for translation work.
Antivirus and Anti-Ransomware: My computer is equipped with licensed antivirus and anti-ransomware software, regularly updated.
Secure Network: My home office network is secured with a strong password and protected by a firewall.
No Public Wi-Fi: I do not use public Wi-Fi for client work and agree to work offline or on a wired connection if required.
VII. Integrity and Compliance
Conflict of Interest: I disclose any conflicts of interest immediately to the client.
Non-Disclosure: I do not disclose client identities, contact information, or project details without explicit permission.
Disclosure Reporting: In the event of accidental disclosure, I promptly notify the client and take corrective measures.
Code of Conduct: I adhere to the ProZ.com Professional Guidelines or equivalent codes of conduct for industry professionals.
No Subcontracting: I do not outsource work without explicit client approval.
VIII. Enhanced Security Practices
Password Management: I utilize strong, unique passwords for all systems and rotate them periodically.
Two-Factor Authentication: I employ two-factor authentication where available.
Regular Updates: My operating system and all software are kept up-to-date with automated updates enabled.
No Pirated Software: All software used is licensed and compliant with legal requirements.
Anti-Theft Measures: My work computer is equipped with hardware-based anti-theft features.
Compliance with Standards: My devices comply with the US Federal Information Processing Standard (FIPS) and utilize redundant RAID for data storage.
IX. Client-Centric Measures
Confidentiality Assumption: I assume all client files and content are confidential unless stated otherwise.
Own NDA Availability: I can provide my own NDA or security policy if a client does not have one readily available.
Work on Client Platforms: I am willing to work on client-provided tools, applications, or portals as needed.
On-Site Audit: My home office can be made available for on-site audits upon request.
By implementing and adhering to these principles, I ensure the confidentiality, integrity, and security of client data throughout all stages of the project lifecycle.
Sharing of Information
I do not sell, trade, or rent users' personal identification information to others. I may share personal data or aggregated demographic information only if it is legally required by competent governmental authorities in compliance with applicable data protection regulations, including but not limited to the General Data Protection Regulation (GDPR), ensuring adherence to principles of necessity, proportionality, and purpose limitation.
Your Rights Under GDPR
Under GDPR, you have the right to:
Access, rectify, or erase your personal data;
Restrict processing or object to processing;
Withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal;
Data portability, if applicable;
Lodge a complaint with your local Data Protection Authority if you believe your rights under GDPR have been violated.
To exercise any of these rights, please contact me using the details below.
Changes to This Privacy Policy
I may update this Privacy Policy from time to time. I will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
Contact Me
Still have any questions? Contact me to discuss the details of this Privacy Policy and receive professional consultation.